Frequently Asked Questions

  • To schedule a postpartum doula or coaching consultation visit https://calendly.com/livlovedrva

  • We offer postpartum doula services, infant massage education, and virtual parent coaching (including lactation support).

  • Our postpartum doula providers primarily serve residents within a 30-minute driving radius of Richmond City, covering areas such as Chesterfield, Henrico, Hanover, Petersburg, Colonial Heights, and Hopewell; we're open to accommodating individuals outside these locations. Residents in other areas are encouraged to contact us for verification of service availability.

    Additionally, for those beyond our local reach, we offer virtual services, including parent coaching and infant massage education, accessible to individuals worldwide.

  • All of our consultations are conducted virtually.

  • Contacting us is easy! Clients seeking support can fill out the form under ‘For Families: New Client Form’, while referral sources can click the ‘Make a Referral’ button above to make a referral. Additionally, you can reach us via email, phone call, or text using the contact information provided below. Rest assured, we're dedicated to providing timely responses within 24-48 business hours.

  • We offer a discount on services booked over a minimum number of hours. When you choose a core service, you're eligible for exclusive discounts on add-on services when bundled. This ensures you can customize your experience while maximizing value.

  • Depending on your chosen service, we utilize QuickBooks invoicing and Stripe, which can accommodate most digital payments. These trusted platforms ensure a seamless and secure transaction experience for your convenience.

  • We provide convenient eGift cards that can be purchased as a gift for that special someone. These versatile cards can be applied towards any of our services, allowing the recipient to choose the support that suits their needs. It's a wonderful way to share the gift of support and care during the exciting journey of parenthood.

  • LIVLoved is not affiliated with Medicaid, TRICARE, or third-party insurance carriers; however, we do accept Carrot Insurance and have an active National Provider Identifier (NPI) number. It's worth noting that insurance coverage for doula services is a developing area and can vary significantly by insurance provider and geographic location. We recommend contacting your insurance provider directly for the most accurate and up-to-date information regarding coverage for doula services tailored to your policy and circumstances.

    Additionally, some families have successfully used Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) to cover doula services. We advise contacting your HSA or FSA administrator, or insurance provider to explore this option. Our team is here to support you throughout this process and provide any necessary documentation to assist with reimbursement requests.

P.O. Box 37453
North Chesterfield, VA 23234
info@livloved.com
(804) 556-1316